Shipping policy
Shipping Policy
Shipping methods
We offer multiple shipping options to suit different products and locations:
- Courier – For smaller items and parts, we use trusted courier services for delivery to your door.
- Freight truck – Larger items may be shipped via freight truck through our logistics partners.
- Direct delivery – For certain products and areas, we offer delivery using our own trucks.
The most suitable shipping method will depend on the size and nature of your order, as well as your location. We will confirm the shipping method when processing your order.
Shipping costs
Please note that shipping prices displayed on our website are estimates only. We reserve the right to adjust shipping costs based on actual freight charges from our carriers. If shipping costs differ significantly from the estimate provided at checkout, we will contact you before dispatching your order.
Processing and dispatch times
We endeavour to dispatch orders by the next business day after payment is received. Dispatch times may vary during busy periods or for items requiring special handling.
Motorcycles and marine equipment
Motorcycles, marine equipment, and other large or heavy items require specialised shipping arrangements. Due to their size and handling requirements, these items may take longer to organise and may incur additional shipping costs. We will contact you to discuss shipping options and confirm costs before dispatching these items.
Delivery times
Once dispatched, delivery times will depend on your location and the shipping method used. We will provide tracking information where available so you can monitor your delivery.
Questions
If you have any questions about shipping, please contact us at sales@ericksenhonda.co.nz.