Privacy Policy
Effective date: November 2025
Ericksen Honda (“we”, “us”, “our”) operates the website https://ericksenhonda.co.nz/ (“the Service”).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the New Zealand Privacy Act 2020.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our Service, process orders, and communicate with you.
a. Personal Information
While using our Service, we may ask you to provide personal information, including:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via Shopify and payment gateways; we do not store full credit card numbers)
- Any information you choose to provide in forms or communications
b. Device & Usage Information
Shopify automatically collects certain information when you visit our site, such as:
- IP address
- Browser type
- Time zones and device information
- Pages viewed, time spent on pages
- Cookies and analytics data
c. Cookies
We use cookies and similar technologies to improve your shopping experience. These may include:
- Session cookies (essential for site functionality)
- Preference cookies (remember your settings)
- Analytics cookies (to improve performance)
- Security cookies
You may disable cookies in your browser settings, but some features of our website may not function properly.
2. How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Communicate with you about your purchases or enquiries
- Personalise your shopping experience
- Improve our website and store performance
- Provide customer service and support
- Send marketing communications (you can opt out anytime)
- Detect and prevent fraud or misuse
3. Shopify & Third-Party Service Providers
Our store is hosted on Shopify, which provides the e-commerce platform allowing us to sell our products to you.
Shopify Data Handling
Your personal information is stored through Shopify’s secure systems.
For more information please review Shopify’s privacy policy:
https://www.shopify.com/legal/privacy
Other Third-Party Providers
We may use trusted third parties for:
- Payment processing (e.g., Shopify Payments, PayPal, Afterpay)
- Analytics (e.g., Google Analytics)
- Email marketing
- Delivery and logistics partners
- Website hosting, security, or performance monitoring
These providers only receive the information required to perform their services and must protect your data.
4. International Data Transfers
Some third-party providers (including Shopify) may store or process your information outside New Zealand.
When this occurs, we ensure appropriate safeguards are in place as required by the New Zealand Privacy Act 2020.
5. Disclosure of Information
We may disclose your personal information:
- To fulfill an order or provide services
- To comply with New Zealand law or court orders
- To prevent fraud or protect our rights and property
- To service providers acting on our behalf
- With your express consent
We do not sell your personal information.
6. Data Security
We take reasonable steps to keep your information safe from loss, unauthorised access, misuse, or disclosure.
However, no method of transmission over the internet is completely secure.
7. Analytics
We may use analytics tools, including Google Analytics, to understand how visitors use our website.
To opt out of Google Analytics, you may install the Google Analytics Opt-Out Browser Add-On.
Google’s privacy policy:
https://policies.google.com/privacy
8. Links to Other Websites
Our Service may contain links to external websites. We are not responsible for the content or privacy practices of third-party sites.
9. Children’s Privacy
Our Service is not intended for individuals under 18.
We do not knowingly collect personal information from children.
If you believe a child has provided personal information, please contact us and we will remove it.
10. Accessing & Correcting Your Personal Information
Under the New Zealand Privacy Act 2020, you have the right to:
- Request access to the personal information we hold about you
- Request corrections to inaccuracies
To request access or corrections, contact us using the details below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with an updated “Effective Date”.
Continued use of the Service means you accept the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Email: sales@ericksenhonda.co.nz
Website: https://ericksenhonda.co.nz/contact-us/
Phone: +64 6 836 6298
Postal Address: 19 Hill Road, Bay View, Napier 4104
